HI , FYI Implementation Guide Microsoft Dynamics CRM 4.0 http://www.microsoft.com/downloads/details.aspx?familyid=1CEB5E01-DE9F-48C0-8CE2-51633EBF4714&displaylang=en Implementation guide for Microsoft Dynamics GP 10.0 www.microsoft.com/dynamics/gp/using/gp_implementation.mspx www.microsoft.com/dynamics...