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Microsoft Business Applications Launch Event April 6, 2021
Be the first to get an in-depth look at the new applications, features, and capabilities across Dynamics 365 and Microsoft Power Platform at this free digital event.
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Please Note:For the wave 2 release, Dynamics 365 Customer Insights will introduce two new capabilities:
* Audience insights (Generally Available). With audience insights, organizations can connect and unify customer data, to deliver intelligent insights that are activated across systems of engagement, analytics and ad platforms. Audience insights includes all the capabilities that were previously under Customer Insights.
* Engagement insights (available to public preview as of 10/30/20). A new set of capabilities to help organizations understand customer interactions and usage across channels and automatically enrich customer profiles with multi-dimensional signals.
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For the wave 2 release, Dynamics 365 Customer Insights introduced two new capabilities:
* Audience insights (Generally Available)
* Engagement insights (available to public preview as of 10/30/20)
2020 Release Wave 2Discover the latest updates and new features to Dynamics 365 planned through March 2021.
Release overview guides and videos Release Plan | Preview 2020 Release Wave 2 TimelineWatch the 2020 Release Wave 2 virtual launch event
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