Get help from experts and peers in forums, discover blogs, webinars, videos, events, and more.
Adapt. Activate. Accelerate.
Learn from and connect with your world-wide community - register for the Microsoft Business Applications Summit on May 4, 2021.
Please Note:For the wave 2 release, Dynamics 365 Customer Insights will introduce two new capabilities:
* Audience insights (Generally Available). With audience insights, organizations can connect and unify customer data, to deliver intelligent insights that are activated across systems of engagement, analytics and ad platforms. Audience insights includes all the capabilities that were previously under Customer Insights.
* Engagement insights (available to public preview as of 10/30/20). A new set of capabilities to help organizations understand customer interactions and usage across channels and automatically enrich customer profiles with multi-dimensional signals.
Personalized Community is here!
Quickly customize your community to find the content you seek.
For the 2020 wave 2 release, Dynamics 365 Customer Insights introduced two new capabilities:
* Audience insights (Generally Available)
* Engagement insights (available to public preview as of 10/30/20)
2021 Release Wave 1Discover the latest updates and new features to Dynamics 365 planned April 2021 through September 2021.
Release overview guides and videos Release Plan | Preview 2021 Release Wave 1 Timeline
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance and Operations TechTalks | Customer Engagement TechTalks | Upcoming TechTalks | All TechTalks
Business Applications communities