Breaking news from around the world
Get the Bing + MSN extension
Learn more about Customer Insights
Whether you want hands-on experience in a trial environment or a live demo by a solution expert, we’re ready to help you explore and evaluate Dynamics 365 Customer Insights. | Get Started
2019 release wave 2 Discover the latest updates and new features to Dynamics 365 planned through March 2020
Release overview guides and videos Release Plan | View virtual launch event
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Talent TechTalks | Upcoming TechTalks
Is it possible to calculate advanced metrics (e.g. CLV, RFM, churn prediction, propensity, lead scoring/grading) in Customer Insights:
- with existing or planned out of the box features?
- with Azure ML integration?
Hi Thomas -- we currently do not have OOB ML models for those metrics, however you can use our Azure ML integration with Customer Insights to bring your own models to calculate those predictive metrics. If you have any further questions, drop us a note at firstname.lastname@example.org. Hope that helps.
Business Applications communities