Breaking news from around the world
Get the Bing + MSN extension
Learn more about Customer Insights
Whether you want hands-on experience in a trial environment or a live demo by a solution expert, we’re ready to help you explore and evaluate Dynamics 365 Customer Insights. | Get Started
2019 release wave 2 Discover the latest updates and new features to Dynamics 365 planned through March 2020
Release overview guides and videos Release Plan | View virtual launch event
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Talent TechTalks | Upcoming TechTalks
I'm having an issue with the match section of the unification process.
Despite a clear match between ID's in 2 separate entities (part of one dataset), it's not matching, or only matching <1%. I've double checked the actual data and they are 100% match. One is also a parent of the other.
In this case it's simply the OOTB D365 contacts entity as the main entity, and a custom entity with a lookup to the contact under it.
Why isn't it matching? I've tried all the options and several silly ones.
Hi -- thanks for reaching out and sorry to hear that you are facing issues with the unification process.
Based on the details you provided these datasets should indeed match.
We need some more information to diagnose this issue. Can you please drop an email to firstname.lastname@example.org with your environment details so that we can help you?
Business Applications communities