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For the 2020 wave 2 release, Dynamics 365 Customer Insights introduced two new capabilities:
* Audience insights (Generally Available)
* Engagement insights (available to public preview as of 10/30/20)
2021 Release Wave 1Discover the latest updates and new features to Dynamics 365 planned April 2021 through September 2021.
Release overview guides and videos Release Plan | Preview 2021 Release Wave 1 Timeline
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance and Operations TechTalks | Customer Engagement TechTalks | Upcoming TechTalks | All TechTalks
Hi, Just got my hands on Customer Insights, and it looks great. But when i go to Admin -> System -> Schedule, it is not possible to activate a schedule plan. It is grayed out. Why is that? My environment is in currently in a Sandbox, and my user has admin rights.Thanks for any replies.
Hi -- as Sandbox environments are made available for development purpose schedule refresh is disabled for Sandbox environments. Schedule refresh button is enabled in the production & trial environments.
Happy to discuss further if you have specific needs around this. You can reach us at CIhelp@microsoft.com.
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