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For the 2020 wave 2 release, Dynamics 365 Customer Insights introduced two new capabilities:
* Audience insights (Generally Available)
* Engagement insights (available to public preview as of 10/30/20)
2021 Release Wave 2Discover the latest updates and new features releasing from October 2021 through March 2022.
2021 release wave 2 plan
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We are having an issue in Customer Insights. When we run our match process we get 2 errors.
1. Unify job fialed due to internal error. try again later
2. Data not found for the matched records in conflation.
Has any had this before or can advise?
Thanks in advance.
Sorry for the inconvenience caused here. Can you please send the instance id to CIHelp@microsoft.com so we can look into the issue? Instance Id can be found from the Customer Insights URL home.ci.ai.dynamics.com/.../home instance id>
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