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For the 2020 wave 2 release, Dynamics 365 Customer Insights introduced two new capabilities:
* Audience insights (Generally Available)
* Engagement insights (available to public preview as of 10/30/20)
2021 Release Wave 1Discover the latest updates and new features to Dynamics 365 planned April 2021 through September 2021.
Release overview guides and videos Release Plan | Preview 2021 Release Wave 1 Timeline
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I signed up for a trial of Customer Insights, and I would like to try out API access. I reviewed the swagger, but I have been unable to figure out how to actually authenticate to the API. Is there documentation for how to configure this?
I'm not sure if you're asking how to authenticate on the Swagger page itself or outside it.
As I'm sure you've found the API docs at docs.microsoft.com/.../pm-apis are a bit sort on auth info.
As far as Swagger goes, following the documentation idratherbewriting.com/.../pubapis_swagger.html and clicking the "Authorize" button pre-filled the client_id field for me and just checked the apiAcess scope
I took a Fiddler trace during a Customer Insights swagger auth session and it looks like it's using standard v1.0 AAD endpoint / ADAL patterns outlined at docs.microsoft.com/.../sample-v1-code . Let me know if you need more help in a specific language and I can see if I can knock up a quick example.
Thanks for the reply. My problem is in setting up API access from an external client like Postman to a trial instance of CI. I had started to set up an app registration in Azure AD to use OAuth for authentication, but keep getting errors like "Your organization does not have a subscription (or service principal) for the following API(s): Customer Insights."
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