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For the 2020 wave 2 release, Dynamics 365 Customer Insights introduced two new capabilities:
* Audience insights (Generally Available)
* Engagement insights (available to public preview as of 10/30/20)
2021 Release Wave 2Discover the latest updates and new features releasing from October 2021 through March 2022.
2021 release wave 2 plan
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Community | FastTrack Program | Finance and Operations TechTalks | Customer Engagement TechTalks | Upcoming TechTalks | All TechTalks
Hello, Engagement Insights community,
We are happy to announce that we released "Unknown to known" and first two geographies - USA and Europe - to public preview.
"Unknown to known" feature helps customers to recognize web events from previously authenticated visitors. To learn more click here.
Demo of unknown to known
Multi-geo functionality allows customers to select where their data will be kept geographically once Engagement Insights collects it from the site or mobile devices. In this release we support USA and Europe but we are working hard on adding more geographies. To learn more click here.
Here is a quick clip on how to setup a geographical location for a new environment
Interested? Please try out Engagement Insights now
Thank you and stay tuned for more cool features.
Engagement Insights team.
Business Applications communities