Check out the latest Customer Service Insights updates!Learn about the key capabilities and features of Dynamics 365 Customer Service Insights and experience some of the new features.
Download overview guide | Watch Customer Service Insights video
2019 release wave 2 Discover the latest updates and new features to Dynamics 365 planned through March 2020
Release overview guides and videos Release Plan | Preview 2020 Release Wave 1 Timeline
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Upcoming TechTalks
We will like to welcome you to the Dynamics 365 AI for Customer Service community!!!
We announced public preview of Customer Service Insights on October 10/31. If you have not signed-up yet for the preview, I will encourage you to sign-up for free.
Here are some links to help you get started with AI for Customer Service Insights:
Please use this forum as a discussion board and support channel, I and the product team will be actively participating here.
We look forward to engaging with you and hearing your feedback!
- Ankit Saraf, GPM - AI for Customer Service
Business Applications communities