Personalized Community is here!
Quickly customize your community to find the content you seek.
Check out the latest Customer Service Insights updates!Learn about the key capabilities and features of Dynamics 365 Customer Service Insights and experience some of the new features.
Download overview guide | Watch Customer Service Insights video
2020 release wave 1Discover the latest updates and new features to Dynamics 365 planned through September 2020
Release overview guides and videos Release Plan | Preview 2020 Release Wave 1 TimelineWatch the 2020 Release Wave 1 virtual launch event
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Upcoming TechTalks
We will like to welcome you to the Dynamics 365 AI for Customer Service community!!!
We announced public preview of Customer Service Insights on October 10/31. If you have not signed-up yet for the preview, I will encourage you to sign-up for free.
Here are some links to help you get started with AI for Customer Service Insights:
Please use this forum as a discussion board and support channel, I and the product team will be actively participating here.
We look forward to engaging with you and hearing your feedback!
- Ankit Saraf, GPM - AI for Customer Service
Business Applications communities