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Microsoft Customer Co-creation
Help impact how the tools and services you rely on are developed. Microsoft Customer Co-creation connects you directly with our engineers so you can provide feedback before a single line of code is written. Interested? Learn more at Microsoft Customer Co-creation
2022 Release Wave 2Check out the latest updates and new features of Dynamics 365 released from October 2022 through March 2023
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This post is co-authored by Tony Lorentzen, Senior Vice President and General Manager Intelligent Engagement, Nuance.
Since Microsoft and Nuance joined forces earlier this year, both teams have been clear about our commitment to putting our customers first. Microsoft and Nuance are dedicated to ensuring our products complement each other, accelerate better business outcomes, and continue to deliver value well into the future.
We have never been more confident in our ability to continue offering organizations exceptional AI-powered customer engagement solutions. There's a good reason why a majority of the Fortune 100 companies worldwide rely on Nuance customer engagement solutions, and we are excited by the significant potential Nuance's pioneering, industry-specific technology has in the Microsoft ecosystem. Nuance solutions complement and enhance Microsoft's portfolio, delivering value across every engagement channel. Microsoft's continued investment in cloud and AI innovation offers massive opportunity to bolster Nuance solutions with new capabilities.
We are investing in Nuance's proven customer engagement solutions that combine advanced conversational AI with a full spectrum of technologies to achieve market-leading accuracy and containment rates. Nuance has the unique capabilities to enable organizations to automate, personalize, and secure customer interactions, only now with the power of Microsoft behind it. This spans Nuance products and services inclusive of:
Our goal with "Microsoft + Nuance: Better Together" is to deliver lasting business value to the market. Together, with our trailblazing customers and partners, we will bring to market new innovations, while also ensuring our customers’ existing investments are protected and continue to flourish. As we look at adding new capabilities, together, Microsoft and Nuance will ensure clear paths forward providing customers future-proof solutions that continue to deliver outcomes today and tomorrow.
We are excited to share more about how we'll bring the full power of Microsoft and Nuance to organizations worldwide.
Join us at Microsoft Inspire to learn more.
The post The future of customer engagement is bright with Microsoft and Nuance appeared first on Microsoft Dynamics 365 Blog.
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