I am a Dynamics 365/ CRM Consultant with more than 11 years of industry experience. I started my career as an ASP.Net/ C# Developer but after almost 5 years, I got my first interaction with Dynamics CRM. Since then I dedicated myself to Microsoft Dynamics 365/CRM. I am passionate about CRM and always say to people around me that "if it is related to CRM, I am all in."

With Dynamics 365/CRM, my first job role was Support Engineer with Microsoft Dynamics Support Team where I developed this passion of troubleshooting issues & providing solutions to business problem. Even after discontinuing as a Support Engineer, I continue to do this through Microsoft Dynamics Community. This has now become my favorite activity. I am also interested in community tools and believes that these tools are life savers for anyone who is working in Dynamics 365. I have contributed to Dynamics 365 Workflow tools and have plans to contribute as much as I can.

I hold a bachelor's degree in Science (Mathematics) and master's degree in Computer Application, along with various certifications from Microsoft. I live in Brisbane, Australia with my beautiful wife Deepti and my little princess Akeera. Other than CRM’ing, I also enjoy playing badminton.

The Dynamics community - A place where you are surrounded by people who are ready to help. A place where you feel "achieved" when someone says "Thank you for your help, you are great, you saved my life...". A place where you say to yourself "Ohh, I didn't know that" or "Ohh, this is a better way to do this." In a nutshell, a great place to get help, give help, access your own skills, improve your knowledge and get up to date with what's happening within the Dynamics world.

We're excited to recognize Ravi as our March Community Spotlight. Ravi has been an active member of our community since 2014, and has over 5,000 posts and comments through his support within the Dynamics 365 Customer Engagement forums. Check out his blog and show your appreciation to Ravi by rating and liking or sharing this post.