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I am currently creating an ecom site using site builder. I have completed the backend setup i.e. creating online store in commerce, defining delivery modes, payment methods, etc.. and I have created all relevant pages.
When i add a products to cart and go for checkout,the site is not loading any delivery options. It is showing delivery option for out of the box products but for new products which i have created it is showing ' no delivery option,choose a different delivery address' as the error message.The version we are using is 10.0.11.
Did anyone face similar issue and resolved it?
Thank you for contacting Microsoft Communities.
The issue which you are facing seems to be resolved in 10.0.11, we do understand that you are already running 10.0.11 but please make sure that channel database is also updated to 10.0.11 if you are using RCSU or RSSU. Also make sure that all the quality updates are installed.
Kind RegardsSuryaSupport EngineerDynamics 365 Commerce
Issue is resolved now.
We had to verify and adjust the addition of newly created products to commerce product hierarchy and updating the delivery modes with the hierarchy in use.
Also, ran Process delivery modes and full sync on channel database to replicate the changes.
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