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Is it possible to do an exchange scenario on a customer order. As per MS documentation it is, however, it's not working. Have anyone get it to work.
Yes it is working but there are a number of fixes that you need to apply.
I have been testing on 10.0.24 and now on 10.0.25.
You have to have the Feature Unified Returns set, along with the other ones it asks for.
There were a number of initial issues:
See issue 664045 - this has provided the final in a series of fixes to the above.
Also fixes 619143 and 655694 and 646022 also need to be applied. Basically you need the right features set, have the quality updates in and then ensure you have the CSU on the latest version.
Please note I am still testing - just working through auto charges respecting the "refundable setting" and also ensuring the tokenised Adyen logic is working correctly.
Thanks, much appreciated
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