Dynamics 365 Customer Service Videos

Community Manager on 11/22/2019 2:54:26 AM

Improve customer satisfaction with Dynamics 365 Customer Service Insights

Learn how to use Microsoft Dynamics 365 Customer Service Insights to increase customer satisfaction by leveraging innovative AI capabilities and to improve the customer experience by turning insights into actions. Find out more: https://aka.ms/TryCSInsights...

Community Manager on 11/22/2019 2:54:17 AM

Earn customers for life with Microsoft Dynamics 365 Customer Service

Learn how built-in intelligence from Microsoft Dynamics 365 Customer Service delivers faster and more personalized support to add value to every customer interaction. Find out more: https://info.microsoft.com/ww-landing-Web-Customer-Service-Demo...

Community Manager on 5/24/2019 5:40:10 PM

Introducing Dynamics 365 Customer Service Insights and Virtual Agent for Customer Service

Get an introduction to Dynamics 365 Customer Service Insights and Virtual Agent for Customer Service. Virtual Agent for Customer Service gives intelligent, adaptable virtual agents the ability to easily create and enhance bots with AI-driven insights...

Community Manager on 6/5/2018 4:32:08 PM

How a healthcare provider improved patient care and patient experience using Dynamics 365

Discover how Providence St. Joseph Health is accomplishing their business goals of better serving patients, creating a more personalized patient experience, and helping patients access the right care with the right providers. In this video, you will...

Community Manager on 5/2/2018 3:45:44 PM

How a health provider improved their patient care using Dynamics 365

Discover how Providence St. Joseph Health accomplished their business goals of better serving patients, creating a more personalized patient experience, keeping patients within the network, and downstream appointment booking with Dynamics 365. In...

Blog - Title

Blog - About

About Dynamics 365 Customer Service Videos

Meet the Author

Upcoming Events

SBX - Heading

Helpful resources

SBX - Ask Questions

Community Forums

Name

FEATURED CONTENT

Name

PRODUCT UPDATES

Name

PARTNER CONSULTING SERVICES

Name

ISV

Name

FASTTRACK

SBX - Heading

Blog posts

Options