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I have a problem in Dynamics 365 V126.96.36.1996., when i try to close case, i get this error:
Element 'schemas.microsoft.com/.../Arrays:anyType' contains data from a type that maps to the name 'Microsoft.Crm.Common.ObjectModel:ActivityState'. The deserializer has no knowledge of any type that maps to this name. Consider changing the implementation of the ResolveName method on your DataContractResolver to return a non-null value for name 'ActivityState' and namespace 'Microsoft.Crm.Common.ObjectModel'.
Oh I have the same problem (((((
if you do not have any workflows or plugins that trigger on case closed. Raise a ticket to Microsoft.
According to the issue log, If you are using custom pulg-in on Case entity, please try EnableProxyTypes() on your OrganizationServiceProxy like said in Micsoft SDK.
If you have no custom plug-in here ,you could raise a ticket to Microsoft Team.
Hope it helps
Hi Wei Jie Fun,
I found only this 2 Plugins (Standard) triggered when i close Case:
* ActivityFeeds.Plugins.CaseClose: Close of case for account
* ActivityFeeds.Plugins.CaseClose: Close of case for contact
I deactivate them but still have the same Problem
i deactivate them but still have the same Problem
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