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Have 2 questions could you please answer?
1. can we create Multiple Rich Text Fields on Knowledge base article with OOB?
2. can we just search only published articles not draft articles from relevance search.
1.There is only one rich text fields in Knowledge form.
2.We could filter published articles from search result with mouse clicking.
For example, I used relevance search to find articles with words "booking".
We can see there is a draft article in the result. Then we click on "Knowledge Articles", only the knowledge articles were left in the result list.
Then we click on "Published", there were only published articles.
I think it's a very convenient way.
Hope it helps.
how can we add few more rich text fields ?
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