Check out the latest Customer Service updates!Learn about the key capabilities and features of Dynamics 365 Customer Service and experience some of the new features.
Download overview guide | Watch Customer Service video
2020 release wave 1 Discover the latest updates and new features to Dynamics 365 planned through September 2020
Release overview guides and videos Release Plan | Preview 2020 Release Wave 1 Timeline
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Upcoming TechTalks
I am using the OOTB customer service template for the Knowledge Base. I am trying to expand the Breadcrumb so that it follows the full path of Categories. Currently no matter how many categories you go deep is displays Home > Knowledge Base - Home > Active Category. I would like it to keep tracking the when you go down to the next level, for example Home > Knowledge Base - Home > Parent Category > Active Category and so on. I see in the template in the code to call breadcrumbs, not alter them:
And i can see the Breadcrumb Template, but i am not sure how to modify to include more levels:
Any help would be greatly appreciated.
Web Page: Category Detail (customer self service)
Page Template: Category Details
Web Template: Category Details, Breadcrumbs
Business Applications communities