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CRM - changing hundreds of contacts' email domains at once

Dynamics 365 General Forum

ACarroll asked a question on 14 Jun 2018 3:22 AM

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Verified

Hello everyone,

We have hundreds of contacts in Dynamics 365 CRM that have recently changed their email domain from @company.com to @companyXXXX.com. Is there a feature in Dynamics 365 that would allow me to update the domain of these contacts' email address all at once?

If not, are there external plug-ins that might be able to handle this? I'm also open for coding solutions... trying to learn as much as I can.

Thanks in advance for your help!

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Benjamin John responded on 14 Jun 2018 12:53 PM
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Suggested Answer

Hi,

ETL (Extract, Transform, Load) with Excel.

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Drew Poggemann responded on 14 Jun 2018 5:30 PM
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If you are using Dynamics 365 Online you can also export to Excel Online, update the records (mass change in Excel) and save changes.

Thanks,

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ACarroll responded on 15 Jun 2018 2:11 AM

Hi Benjamin and Drew, thanks for pointing me in the right direction. This is a basic function that I was clearly unaware of.

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Drew Poggemann responded on 14 Jun 2018 5:30 PM
Verified Answer

If you are using Dynamics 365 Online you can also export to Excel Online, update the records (mass change in Excel) and save changes.

Thanks,

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Benjamin John responded on 14 Jun 2018 12:53 PM
My Badges
Suggested Answer

Hi,

ETL (Extract, Transform, Load) with Excel.

Reply

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