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Accidentally deleted default event handler of systemuser form

Dynamics 365 General Forum

Mike777 asked a question on 16 Sep 2018 12:17 PM

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Verified

Hello,

I accidentially deleted one of event handlers in system user form properties. Don't know which function to set for handling and what dependancies it had. Where can I find this info? Can anyone share default values for system user form properties?

Thanks!

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Goutam Das responded on 16 Sep 2018 2:19 PM
Verified Answer

Hello Mike,

Which version of dynamics CRM are you using?

You can even create a trial instance and replicate the same.

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Mike777 responded on 16 Sep 2018 2:52 PM

Version 1710 (9.0.2.1725) Online

I am actually using trial version so unfortunately it's not an option

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What’s the library added in form properties (files above event handler)? Share the screenshot. Did you save the form & publish afterwards?

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Ravi Kashyap responded on 16 Sep 2018 6:30 PM
Verified Answer

Hi,

There are not out of box event handlers added to the system user form. If you had it before, it must be either custom or related to some other addon/ managed solution. I have verified this on a trial (Version 1710 (9.0.2.2074) online.

Hope this helps.

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Mike777 responded on 17 Sep 2018 12:25 AM

In English:

Control: Form

Event: OnLoad

There were two default events and one my custom. I confused default with my, deleted default, saved and published..

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Ravi Kashyap responded on 17 Sep 2018 2:08 AM
Verified Answer

Okay, based on the above screenshot. These libraries appears to be related to Field Service Add On. I do not have any instance with Field Service but you can spin up a trial with field service and get the default configuration.

I will see if I can find anything from my side :)

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Ravi Kashyap responded on 17 Sep 2018 2:10 AM

Can you check if you have insalled any other app like PSA, Portals?

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Goutam Das responded on 17 Sep 2018 2:17 AM
Verified Answer

Hi Mike ,

I checked my trial instance , this is the same I have got . So its confirmed that you deleted your custom one so try to add only custom one .Below is my trial instance screenshot .

Hope this helps.

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Mike777 responded on 17 Sep 2018 2:31 AM

This helps! Thank you all very much!

Reply
Goutam Das responded on 16 Sep 2018 2:19 PM
Verified Answer

Hello Mike,

Which version of dynamics CRM are you using?

You can even create a trial instance and replicate the same.

Reply
Ravi Kashyap responded on 16 Sep 2018 6:30 PM
Verified Answer

Hi,

There are not out of box event handlers added to the system user form. If you had it before, it must be either custom or related to some other addon/ managed solution. I have verified this on a trial (Version 1710 (9.0.2.2074) online.

Hope this helps.

Reply
Ravi Kashyap responded on 17 Sep 2018 2:08 AM
Verified Answer

Okay, based on the above screenshot. These libraries appears to be related to Field Service Add On. I do not have any instance with Field Service but you can spin up a trial with field service and get the default configuration.

I will see if I can find anything from my side :)

Reply
Goutam Das responded on 17 Sep 2018 2:17 AM
Verified Answer

Hi Mike ,

I checked my trial instance , this is the same I have got . So its confirmed that you deleted your custom one so try to add only custom one .Below is my trial instance screenshot .

Hope this helps.

Reply

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