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Unsure of how to address this.
Steps to reproduce:
1. Upgrade 8.2 CRM Server & Org to 9.0
2. Ensure IIS points to correct default directory: C:\Program Files\Microsoft Dynamics CRM\CRMWeb
3. Ensure service accounts have correct access (made all local machine admins for testing)
Throws up - System.Exception: Action Microsoft.Crm.Setup.Server.StopWebApplicationPoolAction failed
From the crm server install log file:
10:24:08| Info| InputResult: Retry10:24:08| Info| CrmAction execution time; StopWebApplicationPoolAction; 00:00:00.541984510:24:08| Error| System.Exception: Action Microsoft.Crm.Setup.Server.StopWebApplicationPoolAction failed. ---> System.Runtime.InteropServices.COMException: The system cannot find the path specified.
at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail) at System.DirectoryServices.DirectoryEntry.Bind() at System.DirectoryServices.DirectoryEntry.get_AdsObject() at System.DirectoryServices.PropertyValueCollection.PopulateList() at System.DirectoryServices.PropertyValueCollection..ctor(DirectoryEntry entry, String propertyName) at System.DirectoryServices.PropertyCollection.get_Item(String propertyName) at Microsoft.Crm.Setup.Shared.IIsUtility.IsApplicationPoolRunning(String appPoolName) at Microsoft.Crm.Setup.Server.StopWebApplicationPoolAction.Do(IDictionary parameters) at Microsoft.Crm.Setup.Shared.CrmAction.ExecuteActionHelper(CrmAction action, IDictionary parameters, Boolean undo) --- End of inner exception stack trace ---, Error, RetryCancel, Option1
It seems there's some issue occurred when CRM step web application pool.
I haven't found any more info on this exception except this one old blog from Hosk, there's no fixing solution for this in this article while you could repro his operation to have a try.
Hope the above could help.
Thanks Johnny. I'll give this a try and report back.
This ended up being bad media, which I downloaded from the Microsoft Volume Licensing Center for v9.0. Got the install to work when I downloaded the general release install files and then hand entered in the license key that I obtained from the VLC media. Think there literally were missing files in the VLC version.
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