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I am after some guidance regarding my future career. I have spent 4 years in UK military service working as a IT systems administrator on O365. I have mainly worked on SharePoint administration but have exposure and experience with other 365 apps (PowerApps, PowerBI, Flow etc). I am due to leave service in May 2020 and after much research have decided to pursue a career as Dynamics Functional Consultant.
However, the issue I am having is that there are many avenues within Dynamics and it almost seems vital to choose the correct path from the start. I have started learning about Dynamics through multiple online vendors to gain as much knowledge as possible. The time has now come to start picking some courses to become certified. I am looking for peoples opinions/ experiences to give me some direction.
I am interested in both ERP/CRM but I am not sure how much prior knowledge would be required to explore a career in the respective fields? would I require extensive financial knowledge to pursue Finance and Operations Financials or sales knowledge to embark on a career in as a functional consultant in sales?
Are there any other technologies I can learn to supplement my Dynamics knowledge prior to starting a career in the field?
Thanks in advance.
Though Dynamics 365 Customer Engagement (CRM) & Finance and Operations comes under the same suit of business application, to me they both are separate career path. as you have to choose a career path, I would suggest to go for either one of them (its good to have knowledge on both).
with respect to certification, you can get the details from the below link-
If you are looking for knowledge on other apps/ technologies, you can refer the below documentation link which contains the details about all. You can choose to got for Customer Engagement, F&), Business Central etc
Hope this helps.
First of all, thank you for your service in the UK military to protect us all.
Since you already have a strong exposure to the Office 365 ecosystem (including SharePoint, PowerApps, PowerBI and Flow), you don't really need to know any additional software other than Microsoft Dynamics 365 itself.
I would highly recommend you to start your certification journey with MB-900 (Dynamics 365 Fundamentals) since it is your first Microsoft Dynamics 365 examination and that you are still unsure of what specialization route you want to take. You can find more information about it here: https://www.microsoft.com/en-us/learning/exam-mb-900.aspxIf you want to specialize in Microsoft Dynamics 365 for Customer Engagement, you should take MB-200 (Dynamics 365 Core) immediately afterwards: https://www.microsoft.com/en-us/learning/exam-mb-200.aspxThen, in order to complete your certification journey, you would need to take at least one product examination. Your options are MB-210 (Sales), MB-220 (Marketing), MB-230 (Customer Service) and MB-240 (Field Service). There is no "better" examination. It really depends on your expertise, interest and location (in Canada, the Customer Service is in high demand due to public sector contracts). If I were you, I would research if Microsoft Dynamics 365 is used in the public sector in the UK and if you qualify for priority hiring due to your military service (I know this program exist in Canada).If you want to specialize in Dynamics 365 for Operations, you need to take MB-300 (Dynamics 365 for Operations Core) and one product examination.If you have additional questions, I wrote a blog post on certifications and Dynamics 365 Careers that should answer most of your questions: https://vickyrodgerscrm.wordpress.com/2019/07/10/almost-everything-you-wanted-to-know-about-microsoft-dynamics-365-careers-and-certifications-answered/Hope it helps! Please let the community know if you have other questions.
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