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How do you get past this error when deleting a plan on a company?
Which specific product are you using?
Where did you get this error?
Could you please share steps to help us understand?
In Dynamics for Sales, when on a Company record, in the Background tab, we tried to delete a Plan entry and get this message..
Is the company entity a custom entity? Please kindly share some details like screenshots or other information.
I assume that when you say company it is account entity in CRM which is renamed and plan is some entity subgrid on that copany entity.
when you remove or delete plan , I believe there is a plugin on doing the same :
0x8009000c (ISV code reduced the open transaction count. Custom plug-ins should not catch exceptions from OrganizationService calls and continue processing. )
Actual message behind the Error code is as above
Please check the link below that should help:
So possibility is that you are doing some CRUD operation through plugin which is erroring out
So You might be catching this Exception and still proceeding with the update which results in to Error.
This was brought in Recently so that Custom code does not swallow Exception Earlier it was swallowing exception .
However you do not want this to be done for time being you can contact MS Support and get this Disabled but in longrun it might come back .
So Ideal mechanism ist to kill you transaction if you get Error message.
Please mark this as answered if you find this answer as helpful.
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