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As a Financial Services organisation in the UK, disruption around the tax year end should be avoided. With the April release scheduled to commence at this time, can you confirm the intended timescales for completing the upgrade?
Hi Paul - I am not sure you are using CE apps or F&O apps. The Customer Engagement Platform updates will be rolled out throughout the month of April starting from April 5th on our 1st station. Our current approach is to roll out the April release by Apr 26 to all regions (stations). We've not locked the exact date yet but, as per the current plan the UK will get it on the weekend of April 19. We will provide more granular information in January'19.
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