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I need help on the below question. My answers are A and B but I am not sure about the third way. Option D is out as work order type does not help in this scenario.
Need to set up a maintenance agreement for a new customer that will require preventative maintenance visits as well as emergency visits to repair unforeseen equipment failures.You want to be certain that the price the customer is charged for all maintenance and repairs visits accurately reflects the agreed upon price list. The price of the spare parts used in equipment repairs varies significantly by the territory where the client is located.
As the work order administrator, you need to ensure that the prices used when generating the invoices for work completed are correct, based on the agreement with the customer and the territory of the customer. What are three ways that you can accomplish this goal? Please explain your answer.
A. Add a regional price list to the agreement that includes the price for products and services used.
B. Add a regional price list to the work order product that includes the price for products and services used.
C. Add a territory relationship to the work order that includes the price for products and services used.
D. Add a regional price list to the work order type that includes the price for products and services used.
E. Add a territory relationship to the agreement that includes the price for products and services used.
I would exclude answers C and E. The agreement has no territory and the WO's territory does not affect pricing. Work Order Types however have a pricelist and can also be referenced in agreements. So my suggestion would be A, B & D.
I am a little surprised that entitlements do not show up as an option, but I assume his quiz was created before we added WO Products and WO Services to the entitlement.
Thank you for responding. I got some clarity but still not sure. The publisher of the quiz has mentioned ABC as the correct answer. I will check work order type to understand how it works in the context of this question.
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