Personalized Community is here!
Quickly customize your community to find the content you seek.
Check out the latest Field Service updates!Learn about the key capabilities and features of Dynamics 365 Field Service and experience some of the new features.
Download overview guide | Watch Field Service video
2020 Release Wave 2Discover the latest updates and new features to Dynamics 365 planned through March 2021.
Release overview guides and videos Release Plan | Preview 2020 Release Wave 2 TimelineWatch the 2020 Release Wave 1 virtual launch event
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Upcoming TechTalks
I get questions about the RSO often. I have past experience with it and can explain it, but can never actually "show" how it works or demonstrate common use cases for it.
Has anyone been able to get a trial of the RSO in place? Are there specific contacts at Microsoft that may be able to help?
You can request a Resource Scheduling Optimization (RSO) trial environment from your local Microsoft representative.
As suggested, you can get the RSO Trial instance from your Microsoft representative referring the article docs.microsoft.com/.../rso-get-install
Additionally, You need to have Field service license to get the RSO work, Here are other reference article which ight help in configuring RSO as Trial and overview of RSO
Thanks Akash and Adrian. Have you requested a trial of RSO before? I was hoping to get a contact there, or determine if I need to first initiate the request as a standard support ticket.
No need to create a support ticket, as this process is run by sales. Reach out to the local sales people (in Microsoft terms the Dynamics Specialist or Technical Specialist for the account), for SMB customer use the channel organization.
I will do that. Thanks very much!
Business Applications communities