Check out the latest Field Service updates!Learn about the key capabilities and features of Dynamics 365 Field Service and experience some of the new features.
Download overview guide | Watch Field Service video
2020 release wave 1Discover the latest updates and new features to Dynamics 365 planned through September 2020
Release overview guides and videos Release Plan | Preview 2020 Release Wave 1 TimelineWatch the 2020 Release Wave 1 virtual launch event
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Upcoming TechTalks
I am not able to connect the Android Mobile app to the Field service. I could easily connect the Windows mobile app but not android. I couldn't find out what seems to be the problem. I can connect with the same credentials to the windows mobile app but not on my android phone.
I would recommend you raise a support ticket.
Per error message on your snapshot would suggest you to:
1. Double check the credentials you are using and your ‘User Mode’, try the ‘Oauth2’ option
2. Also, you can check the log file that will be available when you click on ‘Send Log’, since it brings lot of info I would you to try to look the fail observing the timestamp of your last try (e.g. Date:2020-03-30 16:14:06)
3. Finally, I would suggest you to try on app to go to “Settings”> “Delete Data” to delete the local database infos stored on your phone.
Business Applications communities