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I'm beginner in Field service can anyone help me on the below requirement.
my requirement is : If the BRB is created or the Resource has changed then I need to validate if the updated Resource / Work Center matches the Resource Requirement -> Operation -> Work Center.
work center is custom entity, Operation is work order service task entity,
Can you confirm your relationships?
I read: Bookable Resource Bookings on create OR change of Resoure on the Booking triggers your desired process.
That process should:
Check that the Resource Requirement record has the proper Work center/Resource attached to an Operation record - but I do not see a relationship in Field Service from Resource Requirement to Operation (actually Work Order Service Task) - did you make a custom relationship? If so how are those relationships done (one to many, many to one, please specify which is parent vs. child)
Thank you for your response, we have a relationship called many to 1 so the parent entity is Operation (WO Service task) and the child is RR entity
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