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I have setup SMTP as shown in below screens.
Customer has confirmed that they have granted permission as 'Send as' to the account i used in 'Username' field.
I am still getting below error.
Mailbox unavailable. The server response was: 5.7.60 SMTP; Client does not have permissions to send as this sender [MEXPR04590.prd01.prod.outlook.com]
I followed below description mentioned in MS docs to test the email functionality.
Can someone please help what is missing here?
You can try if other credentials will work for sending emails. Then you know if it works or not. The settings seems to be OK. At another customer there were some additional settings on Azure AD or Exchange server required allowing the service account to send mails.
Hi VDY ,
Your settings are fine. Check with your network team for exchange server settings
Thanks Andre and Sukrut,
The reason could be the logged in user (different than SMTP configuration) i m using does not have mail box. We are going to use another logged in user who has mailbox available. I will provide the feedback once done.
We used 'Exchange' option instead of 'SMTP' as per the suggestion from IT team. We also made sure that the user we used has mailbox on exchange. It worked fine after that.
How can we verify on exchange if user have mailbox or not on exchange
Your last question is not related to this forum. You can ask a system administrator to check this. In fact, if he can receive mail on an organizational account, he has a mailbox.
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