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We are using customer receipt journals section in the Accounts receivable modules. We've created a journal name 'ABC' which is created as a journal type is 'Customer payment'.
We use the AR > Payments > Customer payment journal (don't use the GL module) to post to the ledger account ie; the account type drop-down is changed from 'customer' ledger, to which works fine. the issue is when I change the account type to project (have to use 'project' for expense transactions) the system gives the following error 'Account type Project is not valid for this journal type'.
1. is there a way to use Journal type 'customer payment' (cause I need the journal name to be in the AR module) and be able to use the project account type?
2. if this is not possible how can I use the AR customer payments journal section but still use the project account type.
Any help on this issue?
1. There is restriction in place, that using a journal type of 'customer payment', project type is not allowed either as account or offset account. This behavior can't be changed without any customization.
2. You can't use customer payment journal section because the journal that you are going to see there is only 'customer payment'.
You can use new journal name of type "Project - expenses" and use that in project management module. Why you want to see that in customer payment journal section. if it's more of user desire, the expense journal from project management can be added there but it's only ease of access and nothing else. Same can be achieved by using favorites.
Please help verify answer(s) if they guide you in right direction so other community members can also benefit from your question with verified answer.
Thanks for your email, I really appreciate it. The issue we have is that we are looking at locking down GL module so the AR section has to be used as much as possible. If I create even a 'daily' journal type the journal name will not be available for use in the AR > Payments > Customer payment journal
I am not sure I understand the reason you try to force a vendor/expense related transaction (something that is not related to payment, and not related to a customer) into the AR payment journal form.
That kind of journal (expense journal) is a better fit for the AP module. Did you try using the AP invoice journal to record these transactions?
Another idea if you are trying to restrict who can do what in the General Journal form, is to create there different journals names, and use the "posting restriction" setup to limit what each journal name can be used for - then use security or workflow to restrict who can use different journal names.
AR > Payments > Customer payment journal is locked down to only show specific journal name in the drop down and 'Daily' is not on the list. Behind the scenes D365 use journal type and then only show journal name in respective modules/functionality. E.g. Customer payment only for AR, invoice journal @ AP for vendors invoices. General ledger shows daily and so on.
If i understand correctly, you don't want users to use GL journal because they can post to other areas as well ? If so, take a look at journal name, there are few options available on that form to restrict posting and setup journal control (what type can be used etc.). Leverage that functionality instead or use project module.
What kind of transaction you plan on posting.. project on one side and GL on other side?
What kind of payment transaction do you want to record here? I have not seen a customer payment being posted against a project.
To me this makes none sense.
Therefore, it would be great if you could elaborate on the requirement.
our projects are mapped to P/L codes. so Project and bank. I'll need to explore and see what trans type available in AR module allows this. if not it will either be through GL module journals or a change to the system.
income and expense can both be allocated to a project.
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