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One of my customers needs to issue items during selling other items in the sales order , For example one product pen should be sold with pen packet in this case sales order will have the following lines .
Item id - Item Name- Price- Quantity - Total Amount
1 - Pen - 10 - 2 - 20 (this item will be in the customer invoice).
2- Pen packet-0-2-0 (This item will not be charged to the customer and it's added here to reduce the quantity from the stock).
How to achieve that ?
Take a look at supplementary items functionality. blog below describes it a bit.
You can use Supplementary items for this. You can attach your item with the actual item and sell it to customer. The customer won't be charged for the price of the Supplementary item.
Also you can use Kit items for this purpose. Kits enable individual products to be sold as into sellable unit. By selling products as a kit, you can reduce costs that are associated with order fulfillment and shipping.
For more information on this please see https://docs.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/about-setting-up-retail-product-kits
Please mark YES against the answer that helps. Thanks
supplementary items is the way to achieve it
define at your main item which is a supplementary and suggest whether it is free or not
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