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I have setup a rule for the vendor bank account change alert and have created batch job for the change based alerts. D365 is sending emails to me fine. But alert emails are not going through. Setups below (by the way I have the latest version installed)
Creating batch change alert
Created the recurrence too.
Finally, changing the account:
Looking into the batch job and there is nothing in any of the run
What about 'Email distributor batch' ? Did you also schedule that one?
Are you on the latest D365FO version?
Which specific version are you using? PU30?
Tested it in my environment, and found that if the parameter of send externally is not checked, the feature will work. Not found the information about this parameter.
Please try to uncheck it.
I think I have the image here and it clearly answers all of the questions related to version or external email.
Yes, It is running, the workflow emails are being sent. Also, I have the latest version of D365 (10.0.7).
My user setting is fine too, and I can receive workflow emails and test emails from here. I think something is wrong with this alert thing. Does it work for you?
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