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I am trying to print a remittance after the payment journal is posted (payment status: sent). It works if print destination settings is set to a constant email address. But if I use the @Remit to@ syntax it returns an error message. In the receivable side it works with @invoice@ to sent out statements. Yet the setting in payable side is set to remit to for purpose in email address form. Can I get some advice about what went wrong here?
In Address and contact information purpose please check if you have enabled Contact information in the "Remit To" purpose. Also for the vendor, under the contact information tab, edit the remittance related contact information and make sure you have selected "Remit To" as the purpose.
Does you vendor have a 'remit to' email setup in the master record?
If it hasn't then please make the respective setup and test again.
If it has and still does not work then share some additional information of your setup.
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