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We are running Microsoft Dynamics 365, Finance, HR, and Payroll 10.0.6 - recently we began experiencing an error message when we were trying to post payroll journals. We updated to the latest Tax Engine, Tax Data 2020-R1, and added the W4 update. Suddenly, we could post the journals for payroll. However, our accounts payable department, customer journals, are now experiencing the same error message. "The accounting currency USD and reporting currency USD are the same, however the rates are different. The rates must match."
Our vendor does not give our company access to LCS - nor do they supply us with a list of known KB's inside of LCS. I've been arguing with them to get access because I believe there is already a hot fix out for this, they are in the process at this time of upgrading our sandbox to 10.0.7 - these people are boneheaded and refuse to work with us on a list of patches or hot-fixes.
Does anyone know the name of the KB patch for this issue?
Just a quick update, the vendor pushed us do 10.0.7 in our sandbox, every issue I was experiencing with the USD error was cleared up. I can create new journals, and post them. It says 57 new features were added to our environment, which could have included the patch from Microsoft.
Does that mean that your issue is fixed and that we can close this case?
Our vendor failed to meet testing requirements in time to get Microsoft scheduled to push 10.0.7 to our Production environment, at this point I'm fine to close this out.
It appears that updating to 10.0.7 was part of the fix, there were 57 features added to our sandbox. I'm not sure if the vendor applied a KB update. I was requesting a list of all KB updates from the community as our vendor is not allowing us access to LCS.
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