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We are using Finance and operation version (Update39 (7.0.5816.35651))
On Vendor payment journal, If we make partial payment against a invoice, the payment advice report shows wrong payment amount (which is invoice amount) and not actual amount on the journal.
For example if we have entered payment journal for 500 ZAR and making settlement against a invoice of 782 ZAR, 782 ZAR is displayed as Payment amount on the Vendor payment advice (Report BankPaymAdviceVendV2.Report). I think the correct amount to be printed is 500 ZAR.
This looks like very fundamental error probably we should already have fix. But I did not find anything in issue search.
Does anyone know if there is fix for this? ( we will be logging a bug with MS but before that we want to check in this forum)
Does anyone opinion differ from my opinion that this is wrong? if so , could you please explain?
I don't know something about a fix from MS either.
Do you know if this is an electronic report? If so, you can quickly modify the binding yourself to get this issue fixed.
Otherwise, you will need the help of a developer or open a support ticket with MS.
This last option might take the longest.
Thanks for quick response!
I am referring to report we can print from "Vendor payment journal" -> Lines -> Print -> Payment advice. This prints either BankPaymAdviceVendV2.Report or BankPaymAdviceVend.report SSRS report.
Did you open a support incident with Microsoft in regard to this?
I see the below issues in LCS:
Sorry for the late response.
This is not our ticket. This I think is different issue than ours. We get the issue even when we view the report in SSRS report viewer and our issue is the Payment amount is incorrect.
We did raise a ticket for this. We got work around from MS:
Workaround : When we want to settle payments against invoices, instead of entering the payment amount directly on the journal line, we have to click on settle transactions, enter the payment amount in "Amount to settle" field against invoices being settled. When we close the settle transaction page, total amount settled gets updated on the journal line.
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