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I have update the JS code and tracking script on my website and created a form capture record. But even after submitting multiple times it is showing 0 submissions.
Please make sure you've gone through the steps listed here - docs.microsoft.com/.../embed-forms for your form creation and embedding?
If you have, and the submissions are still not showing up, could you please open a support ticket?
I have open the service ticket and it is resolved now.
Hi Mansi Goel90,
I encountered the same issue and also opened a service ticket, but Microsoft is still investigating my case. Can you share how they resolved the issue? Did they provide extra steps you need to follow in order to make it work? Thanks!
Hi, Yes could you please share how did you solve your issue? We are trying to make the form capture working but without sucess. No error anywhere, scripts in place, etc... visits tracked and visible in the insights tab but no form submissions recorded...
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