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Hi, i'm having an issue where i have set up a process which involves several emails and SMS messages being sent out at various times depending upon when a member of my admin team updates a customer record. I want to set up one of the emails so that whenever someone responds to the email it goes to a member of the admin team. However i cant see an option anywhere on the email template where i can add a reply too email address. Has anyone come up across this issue before when setting up processes including emails?
Hi Tom Floyd,
As per my understanding, You can add Reply to address under Marketing Emails-> Create new-> Summary
Hope it helps,
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