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I am currently working on configuring different parts of the Marketing-module in Dynamics 365 - Marketing emails, customer journeys and marketing pages & forms.
I am trying to configure different options for a customer, but am having recurring problems both today and yesterday with error messages popping up:
I have little experience with these vague error messages, and am wondering what is happening here? Is this a common problem with Dynamics Marketing?
Any help or answers on this matter would be greatly appreciated!
this is definitely not expected, nor common problem.
In your situation, I would do 2 things -
1. Raise a support ticket with Microsoft here admin.powerplatform.microsoft.com/support
and attach screenshots just like you did above.
2. Check the service health of your environments.
Follow the link https://port.crm4.dynamics.com/G/ServiceHealth/Index.aspx or https://port.crm11.dynamics.com/G/ServiceHealth/Index.aspx etc depending on your region. This will give you a list with environments, find your one and hopefully it will say Normal Service. If it doesn't, mention this when speaking to Microsoft as well.
I have also this problem with some of the users. Not all of them but some. I thought it could be something with the security role.
have you solved this? Do you still have it and did you raise a ticket to MS Support?
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