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We are encountering the issue that users no longer have the option of choosing a Marketing Email Template when creating a Marketing Email.
they are taken directly into a new blank Email.
(This behavior started happening after the last update.)
Only those with the System Administrator role can still choose a Template.
We have already opened a ticket with Microsoft.
I am wondering if anyone else has encountered this issue? Were you able to solve it on your own?
Please take answer in following thread as reference and try to check whether it could solve your problem:
It worked!!! I added the privilege for my users and they can now choose templates.
It's glad that your problem has been solved.
Please kindly mark as verified to close the thread if you had found any answer helped, it would be greatly appreciated.
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