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i am facing issues with an external hosted subscription center.
We only have the possibility to add an URL to our website to pass an iFrame, not a script. So i cannot copy the whole script for the marketing form to embed as iFrame. I can only put the highlighted URL to the external CMS.
The URL of the external webpage is a whitelisted domain in our marketing app.
When sending a customer journey to a contact, the link for subscrption page only works in a standard browser. On mobile devices and in private browsing, the subscription center does not work (the contact data like the mail adress will not be prefilled).
In the documentation of release july 2020 i read about a cookieless subscription center. Does anyone has experience with it?
How can I use this?
Can i manually add parameters to my external subscription url to get the subscription center work?
It is very urgent!
Can anyone help?
Is the most common solution to host the subscription center on dynamics portals?
Will it work properly on iOS devices?
Is my assumption correct that the Subscription Center (embedded as iFrame) does not work on mobile iOS devices?
your case is quite specific, so if you need a solution to your problem, especially in the urgent case, creating an incident would be the best option.
Cookieless unsubscription feature introduced in July is changing the format of the unsubscription link, so that it supports both browsers with cookies enabled and disabled, removing this dependency. It can hardly help to solve your problem.
So please consider creating an incident.
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