Personalized Community is here!
Quickly customize your community to find the content you seek.
Check out the latest Marketing updates!Learn about the key capabilities and features of Dynamics 365 Marketing and experience some of the new features.
Download overview guide | Watch Marketing video
2022 Release Wave 1 PlanDynamics 365 release plan for the 2022 release wave 1 describes all new features releasing from April 2022 through September 2022.
2022 release wave 1 plan
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Community | FastTrack Program | Finance and Operations TechTalks | Customer Engagement TechTalks | Upcoming TechTalks | All TechTalks
Does anyone know if it is possible to edit the email address that Marketing Emails appear from? I.e. Is it possible to create a vanity address for communications recipients to see?
On that note, is it possible to record which device (mobile, tablet, pc etc.) a contact opened an email from? This would be helpful to know. For example, if we ne know that 70% of our contacts are opening emails on mobile, we could shift our design to be more focussed around the mobile layout.
Any information would be greatly appreciated!
Yes, you can set the "From address" field as a vanity address.
It can still be sent to the contact and the sender will be shown as the address you set.
And you can see the Browser and Operating system used by each contact to open emails under the Interactions category in the Insights tab.
Please refer to the following screenshot.
Great to know about the vanity address and browser and operating system tracking. Follow-up question - do you know if it's possible to distinguish if someone accessed email via Google Chrome on mobile versus Google Chrome on laptop pc?
As shown in the screenshot, the OS which is used to open the email will be recorded.
Business Applications communities