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I have my PSA solution upgraded in the solutions bit of Dynamics Admin Centre but i can't seem to find V3.3. It sounds like it is available but for the life of me i'm not sure how to install or where to go.
Can you help?
The version available against the instance is the only version you can upgrade to. If you are looking for a different version, you may need to raise a SR
To get PSA 3.x you need to sign up for it in Insider Preview. experience.dynamics.com/insider
Scott LeFante (MVP) , would the Insider program not upgrade you to the latest version?
Or, would it be right to say, then, that after getting on to the latest version, I need to have the environment downgraded to the version I'm looking for?
I have read that if i have an existing PSA module installed that i can't have V3.3?
Also - I am confused with the state of V3.3. What does Generally Available mean? Is it in testing phase? We are about to configure PSA for use and I do not want to use it if there is some uncertainty with it (ie why isnt it available via solutions in the admin centre?)
An opt-in to V3 is required from Insider like Scott mentioned. The Product Group will make it visible in your instance and you can then update your V1/V2 to V3. Generally Available means it's released to the general public and is a supported in-market version.
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