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Apologies for a VERY newbie question. We have just gained access to the Dynamics 365 PSA demo, and upon making time entries, it appears that we can only enter these amounts of time for a task: 1 minute, 15, minutes, half-hour, 1 hour, ... 8 hours, 1 day, etc. Hopefully we are missing something basic here. A few questions: 1) What if we work 55 minutes on a task? Can we enter 55 minutes? 2) Similarly, what if we work 7 hours and 5 minutes on a task? Can we enter 7 hours and 5 minutes, or must we round up to 8 hours or down to 7 hours? 3) Is there a Timer we can start and stop that will record our actual time as we are working on a task, literally to the minute (or second)?
4) If a customization is needed to allow more granular timekeeping, it that one that can be made by our IT staff via setting Preferences or Options, or is it one that would require specific coding by an outside developer? (We're familiar with making screen changes, like adding fields, in Business Central.)
Thank you -
Good questions actually!
1. You can enter 55 minutes. See photos below for the Time Entry Quick Create and Time Entry Grid.
2. You can either enter 425 minutes or make an entry for 7h and another entry for 5 min.
3. Keeping tabs on actual time worked on a task is up to the user. Usually systems like PSA need a user input for time and it's up to the user what they input. Doesn't mean that you couldn't extend PSA so that it calculates UTC(Now) from start to finish for example. You could have a Power Automate button (or a physical Flick button) that you press when you start and then again when you finish. The difference of the two values would be your time spent. There are other ways as well.
4. I can answer this better if you open up granular timekeeping a bit more.
Thank you. Those answered our questions completely.
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