Breaking news from around the world
Get the Bing + MSN extension
Remote Assist now available on both HoloLens and mobile Learn more: Overview I HoloLens I Mobile app
2019 release wave 2 Discover the latest updates and new features to Dynamics 365 planned through March 2020
Release overview guides and videos Release Plan | View virtual launch event
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Talent TechTalks | Upcoming TechTalks
Currently when I'm using Remote Assist to call a client on Microsoft Teams from the HoloLens, opening another app will automatically deactivate the annotation function (also for the client on Microsoft Teams).
I wonder if there is a possible way that my client can add arrows and draw things while another app is running on the HoloLens during a call? It would be great if the client is able to make annotations to the running app. have a wonderful day!
What you are experiencing is by design. When using other applications while in a Remote Assist call, priority of features is given to the other application in use. Once you return to Remote Assist, both you and your contact will be able to make annotations.
Thank you for reaching out.
Business Applications communities