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Is there any option to have this application on my PC? I'm running it from hololens and my phone but it's extremely uncomfortable.
I'm afraid that sharing your laptop camera view with a remote expert would not provide a better experience. If you don't need annotations though, you could simply use Teams.
Why is Remote Assist on a mobile phone uncomfortable?
As I understand it, one of the uses of the application is to help a person in the field. If my field worker using hololens is trying to connect with me for help I would like to be able to give him help from a PC level instead of a phone. I may have twisted some information, but to be able to communicate with him this way I would need to have a Remote Assist on a PC. Sharing my image is not my concern.
Ah, now I understand. The remote person uses Remote Assist on Hololens or Remote Assist Mobile. The expert uses Teams and assists with annotations (draw or position arrows), in the case of a remote Hololens the expert can even share desktop or documents that are projected onto the Hololens.
Thank you for help. I think it should be placed somewhere in the manual. As you can see it is not so obvious for everyone.
We will take another look at the Remote Assist documentation to be certain that instructions are clear.
Thanks for reaching out.
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