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The current functionality of Remote Assist allows a user to call anyone in their organization who is on Teams.What if I want to limit who can be called to a specific group? I want to assign remote assist to some users and limit their remote assist calling options to a specific subset of my organization so that only those who are qualified and trained on providing Remote Support are available to be called.
Is this possible? If so, how?
I believe you are talking about something called Information Barriers that is built into Microsoft 365 and Teams.
You're going to want to read the Microsoft 365 overview: https://docs.microsoft.com/en-us/microsoft-365/compliance/information-barriers?view=o365-worldwide
and the Teams details: https://docs.microsoft.com/en-us/MicrosoftTeams/information-barriers-in-teams
These documents describe what Information Barriers are and how to implement them. From your description I think these are what you need.
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