Create a customer loyalty program
Loyalty programs can help increase customer loyalty by rewarding customers for their interactions with the Retailer's brand. In Microsoft Dynamics 365 for Retail, you can set up simple or complex loyalty programs.
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When I am clicking on "Work Offline". It is not going offline and giving me generic message. All the jobs are applied successfully as the status is showing "OK" only.
In Event Viewer i am getting error
Can anyone help me here where to get a meaningful log so to dig deep into the issue.
You are saying "In Event Viewer i am getting error" - can you tell what exactly error you are seeing there? What exactly version of MPOS you are using?
I am getting below error only on Event viewer:
"channel requestfactory switching connection state to offline failed offline not available"
Have you set, on the register level in AX UI, the setting "Support offline" to the value "Yes"?
If so, close MPOS then clean the Operational log, run the MPOS again and login and then don't do any other operations in MPOS look into the event log, one of the entries there should describe why exactly offline is not supported, depending on your situation that could be an Informational/Verbose/Error or Warning so go through all of them.
I tried what you suggested but of no help. I have figured out the issue.
The problem is whenever i am adding any new customization in my Channel DB, Offline sync stops working and hence MPOS does not go offline.
Everytime I have to delete the Offline database and then recreate it. After this when I put my customization then It works.
Even when I am giving the package to my testing team I have to ask them to delete the previos Offline database and then do the installation.
Once you change the option for offline , you should uninstall MPOS and download new package.
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