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when i do the operation "declare state amount" the application return the follow message
"Add/remove payment method" not defined in store set up. Contact system administrator.
Could someone help me please?
Maybe you need set up the "payment method" and "Cash declaration for this store firstly." And you need run sync job 1070 after that.
This is my payment method.
This is my Cash declaration
Hi Steven W, thank you for your answer.
The set up was already done
I rechecked it, but I have the same error. Do you have some suggestion?
Have you run sync job 1070 after that? What is the status for the download sessions? It should applied. I suggest you do full data sync for job 9999. If it still not working, you can log a new SR to retail support team for this issue.
Did you define on store 'payment methods' a payment method with function = Tender remove/float?
Yes I did and I also did job 9999, but it still doesn't working. I will ask to retail support team.
yes I defined a payment method with function = Tender remove/float.
After running job 9999, I tried again, but it doesn't work.
I also tried to remove payment method with function = Tender remove/float, but not working.
Any more suggestions?
Hi Andrea, did you define it on store level or globally? It should be defined on both levels.
I defined payment method also in global level (I'm using retail module embedded in D365 f F&O and it works! Thank you so much.
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