In this video, discover how Playbooks, in the Sales Hub app of Microsoft Dynamics 365 for Sales, are a great way to automate repeatable processes and respond to external events. With Playbooks, automation can trigger a ‘play’ that creates a set of tasks and activities needed to remedy a situation. For more information, visit: Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: Dynamics 365 Blog: Free trial: Subscribe to Dynamics 365 YouTube: Dynamics 365 on Facebook: Dynamics 365 on LinkedIn: Dynamics 365 on Twitter: