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Error message: A silent sign-in request was sent but no user is signed in. The cookies used to represent the user's session were not sent in the request to Azure AD. This can happen if the user is using Internet Explorer or Edge, and the web app sending the silent sign-in request is in different IE security zone than the Azure AD endpoint (login.microsoftonline.com)
We used silent sign in for our solution. Everything is working fine as expected in browsers. When we tried to open the same crm instance in Dynamics 365 app(windows app), we getting above error.
Anyone have any idea how to resolve this issue
The answer I believe is in the final sentence of your first paragraph.
You need to ensure the web app and the Azure AD end point are both in the same IE security zone - I suspect the easiest way to do this would be to ensure login.microsoft.com and yoursite.crm?.dynamics.com are both placed in the Trusted Sites security zone. You will need to test this locally and then add it as a configuration on the other machines..
https://powerusers.microsoft.com/t5/General-Discussion/Unable-to-create-new-app/td-p/28030 shows another example of this issue.
We have already added all these to trusted sites but still we are facing this issue .
The windows app which i mentioned above is this one:
In this app we are facing issue. Is there any other way we can fix it?
Sadly not - the Dynamics 365 App for Windows has a built in login system that last I heard (albeit November 2017) wasn't scheduled to be updated.
That may have changed as the October 2018 release mentions that the mobile apps (and the Dynamics 365 App for Windows is regarding by Microsoft as a mobile App) will have a new login process. Whether that version will also support SSO I don't know.
Same code is working for Android app, but not working in Windows and IOS apps
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