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Dear Friends,I have a case:1/ The ABC commpany want to implement Dynamics 365 for CRM (Sale, Marketing, Customer Service)2/ The total users of this company is 100 users.3/ The customer want to integrate Dynamics 365 for CRM with virtual switchboard4/ The customer want to integrate Dynamics 365 with some channels: switchboard WebChat (Skype) Facebook (inbox, comment) Email Contact form
Questions:1/ Can the Dynamics 365 for CRM run on-premise and on-cloud?.2/ Where can I find the the price list, user licence of Dynamics 365 for CRM run on-premise and on-cloud?3/ I want to find the whitepaper introduce the software requirements of Dynamics 365 (on-premise and on-cloud).
1) Dynamics CRM has both On-Premise & Online version.
2) For pricing & licensing, you can refer the below blogs. Though I would suggest to contact either Mcrisoft Sales or any Microsoft Partner. It would be easy for you to understand the pricing.
3) For Online, you don't actually need anything as its a SAAS. For On Premise, you can refer this-technet.microsoft.com/.../hh699831.aspx
Personally, if you have to choose between On Premise & Online, I would suggest go for Online as this will always be the updated version whereas for on premise, you have to wait to get the upgrade/ new version. Also, the maintenance of the infrastructure would be none. And also the support for online is free :)
Hope this helps.
But I want to find the Dynamics 365 for CRM, not Dynamics CRM 2016.
I think the below link is Licence of Dynamics 365 FO, not Dynamics 365 for CRM.
There is no such thing called Dynamics 365 for CRM. CRM 2016 is the On premise version. Dynamics 365 is a suit which contains CRM & ERP application. The link shared contains the onformation about all type of licence involved in Dynamics 365.
You can read more qabout Dynamics 365 here - dynamics.microsoft.com/en-us
The above link also has a contact information So you cna directly contact them for any pricing/ licensing questions.
Hope this helps.
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